Shipping policy

Shipping Policy

At Biilady, we are committed to providing you with an exceptional shopping experience, including fast and reliable shipping services.

Processing Time

  • Orders are processed within 1-2 business days after payment is confirmed. You will receive an email notification with tracking information once your order has shipped.
  • Please note that orders are not processed on weekends or public holidays.

Shipping Rates & Delivery Times

We offer the following shipping options:

  • Standard Shipping: Estimated delivery time is 5-7 business days.
  • Express Shipping: Estimated delivery time is 2-4 business days.

Shipping rates will be calculated at checkout based on your location and the weight of your order.

International Shipping

  • We currently offer international shipping to select countries. Please be aware that international orders may take 10-20 business days for delivery, depending on your location.
  • Customs fees, duties, and taxes may apply to international shipments, and these are the responsibility of the buyer.

Order Tracking

Once your order is shipped, a tracking number will be provided via email. You can track your shipment using the tracking link provided.

Lost or Delayed Shipments

If your shipment is delayed or lost in transit, please contact us at info@biilady.com, and we will work with the carrier to resolve the issue.

Returns and Exchanges

For more information on returns, please refer to our Return Policy.

Questions?

If you have any questions about our shipping policy, feel free to reach out to us at info@biilady.com.